Refund Policy

1. General Policy

All purchases (credits/membership) are non-refundable.

2. Eligible Refund Cases (Limited)

Refunds may be considered only if:

• Duplicate payment
• Technical issue (credits not usable)
• No response from student
• Fake enquiry

3. Non-Refundable Cases

No refund will be provided for:

• Lead not converting
• Change of mind
• Pricing dissatisfaction
• Poor negotiation outcome

4. Refund Decision

• All refund requests are reviewed by our team
• Final decision rests with the platform

5. Refund Mode

Approved refunds may be:

• Added as credits
• Sent to original payment method

6. Abuse Protection

• Repeated refund requests may lead to account review
• Fraudulent claims may result in suspension